Privacy Policy

This Privacy Policy governs the manner in which PRMA Plastic Surgery collects, uses, maintains and discloses information collected from users (each, a “User”) of the prma-enhance.com website (“Site”). This privacy policy applies to the Site and all products and services offered by PRMA Plastic Surgery and any and all affiliated parties..

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, subscribe to the newsletter, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, and/or phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site related activities. Use of contact forms on prma-enhance.com does not constitute a doctor/patient relationship, and information transmitted through the contact form should be treated accordingly.

Non-personal identification information

We use Google Analytics to collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about User's means of connection to our Site, such as the operating system and the Internet service providers utilized, city, and other similar information.

Web browser cookies

Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

PRMA Plastic Surgery may collect and use User’s personal information for the following purposes:

1. To improve customer service: Information you provide helps us respond to your customer service requests and support needs more efficiently.
2. To improve our Site: We may use feedback you provide to improve our products and services.
3. To send periodic emails: If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If, at any time, the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
4. To communicate by text message: If User provides a mobile number and consents to receive text messages, we may contact them by SMS as described in the Text messaging section below.

Text messaging (SMS)

PRMA Plastic Surgery uses text messaging to communicate directly with patients and prospective patients who have provided their mobile number and consented to receive messages. Messages may include appointment reminders and confirmations, rescheduling and cancellation coordination, notice when an earlier consultation or surgical opening becomes available, answers to questions about upcoming visits, pre-operative and post-operative instructions and check-ins, follow-up on intake forms and paperwork, and coordination of virtual or in-person consultations.

Users opt in by submitting a form on this Site, by providing their mobile number and consent during registration or intake at our office, or by responding to a message from our care team. Message frequency varies based on your appointments and care schedule. Message and data rates may apply.

PRMA Plastic Surgery is the sender of these messages. Consumers may contact PRMA Plastic Surgery directly at (210) 692-1181, toll free at (800) 692-5565, or by email at patientadvocate@prmaplasticsurgery.com with any question about our text messaging program, our privacy practices, or their information.

Consumer data collected in connection with our text messaging program, including mobile information and SMS consent data, will not be transferred, shared, or disclosed to external organizations under any circumstances, except where strictly required by law. No mobile information, SMS opt-in data, or consent records are shared with third parties or affiliates for marketing or promotional purposes. This information is used only by PRMA Plastic Surgery and the service providers that deliver messages on our behalf.

You may stop receiving text messages at any time by replying STOP to any message. Opt-out requests are honored immediately. Reply HELP for assistance. You may also ask to be removed by calling (210) 692-1181 or emailing patientadvocate@prmaplasticsurgery.com.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

Access to personal information is restricted to authorized personnel and service providers who need the information to support our operations.

Sharing your personal information

We do not sell, trade, or rent User's personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners and trusted affiliates for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters, delivering text messages, or conducting surveys. Any sharing of personal information is limited to service providers that support our own business operations, and only as necessary to provide those services. Mobile information, SMS opt-in data, and consent records are excluded from all such sharing for marketing or promotional purposes.

Third party websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, are subject to that website's own terms and policies.

Changes to this privacy policy

PRMA Plastic Surgery has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, our privacy practices, our SMS communications, or your dealings with this site, please contact us at:

PRMA Plastic Surgery
9635 Huebner Rd
San Antonio, TX 78240
Phone: (210) 692-1181
Toll free: (800) 692-5565
Email: patientadvocate@prmaplasticsurgery.com

This page was last updated on August 5, 2026