*The information contained here is presented as general information and for educational purposes only. None of this information is intended to be used to diagnose or treat any medical condition. If you have questions or concerns about your health, contact your physician or other qualified health care provider promptly. We cannot provide answers to medical questions, diagnose or treat via regular e-mail, websites, message boards, forums or discussion groups. Remember that these forms of communication may not be secure. Private information of this kind should only be transmitted securely. To learn how to forward private or confidential information to PRMA securely, please email the PRMA Patient Liaison at patientadvocate@prmaplasticsurgery.com. Although every effort is made to ensure that the material contained here is accurate and up-to-date, Plastic, Reconstructive & Microsurgical Associates of South Texas (PRMA Plastic Surgery) cannot guarantee the accuracy of such information. It is provided without warranty or guarantee of any kind. Any links to outside websites from a PRMA website are provided as a service to our users and do not imply endorsement or responsibility for the availability or content of outside organizations’ websites.

Notice Informing Individuals About Nondiscrimination And Accessibility Requirements And Nondiscrimination Statement:

Discrimination is Against the Law.

Plastic, Reconstructive & Microsurgical Associates of South Texas, P.A., complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.

Plastic, Reconstructive & Microsurgical Associates of South Texas, P.A., does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Plastic, Reconstructive & Microsurgical Associates of South Texas, P.A.:

• Provides free aids and services to people with disabilities to communicate effectively with us, such as: ○ Qualified sign language interpreters
• Written information in other formats (large print, audio, accessible electronic formats, other formats)
• Provides free language services to people whose primary language is not English, such as:
• Qualified interpreters ○ Information written in other languages If you need these services, contact the Practice Administrator.

If you believe that Plastic, Reconstructive & Microsurgical Associates of South Texas, P.A., has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

Practice Administrator for PRMA of South Texas, P.A., 9635 Huebner Road, San Antonio, Texas 78240. Telephone # 210-692-1181. Fax # 210-692-7584.

You can file a grievance in person or by mail, fax, or email.

If you need help filing a grievance, Practice Administrator of PRMA of South Texas, P.A., is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services 200 Independence Avenue, SW Room 509F, HHH Building Washington, D.C. 20201

1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at https://www.hhs.gov/ocr/office/file/index.html

ATTENTION: If you speak Spanish, assistance services, free of charge, are available to you. Call 1-888-808-9008. At the prompt, enter the 8 digit PIN number: 21731756.
ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-888-808-9008. PIN # 21731756

ATTENTION: If you speak Vietamese, assistance services, free of charge, are available to you. Call 1-888-808-9008. At the prompt, enter the 8 digit PIN number: 21731756.

CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 1-888-808-9008. PIN # 21731756

ATTENTION: If you speak Chinese, assistance services, free of charge, are available to you. Call 1-888-808-9008. At the prompt, enter the 8 digit PIN number: 21731756.

注意：如果您使用繁體中文，您可以免費獲得語言援助服務。請致電 1-888-808-9008 PIN # 21731756

ATTENTION: If you speak Korean, assistance services, free of charge, are available to you. Call 1-888-808-9008. At the prompt, enter the 8 digit PIN number: 21731756.

주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 1-888-808-9008. PIN # 21731756

ATTENTION: If you speak Arabic, assistance services, free of charge, are available to you. Call 1-888-808-9008. At the prompt, enter the 8 digit PIN number: 21731756.

ملحوظة: إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغویة تتوافر لك بالمجان. اتصل برقم 1 -888-808-9008-

ATTENTION: If you speak Urdu, assistance services, free of charge, are available to you. Call 1-888-808-9008. At the prompt, enter the 8 digit PIN number: 21731756.

خبردار: اگر آپ اردو بولتے ہیں، تو آپ کو زبان کی مدد کی خدمات مفت میں دستیاب ہیں ۔ ک- 1-888-808-9008

ATTENTION: If you speak Tagalog, assistance services, free of charge, are available to you. Call 1-888-808-9008. At the prompt, enter the 8 digit PIN number: 21731756.

PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 1-888-808-9008, PIN # 21731756

ATTENTION: If you speak French, assistance services, free of charge, are available to you. Call 1-888-808-9008. At the prompt, enter the 8 digit PIN number: 21731756.

ATTENTION : Si vous parlez français, des services d’aide linguistique vous sont proposés gratuitement. Appelez le 1-888-808-9008. PIN # 21731756

ATTENTION: If you speak Hindi, assistance services, free of charge, are available to you. Call 1-888-808-9008. At the prompt, enter the 8 digit PIN number: 21731756.

आप हिंदी, सहायता सेवाओं, नि: शुल्क बोलते हैं, तो आप के लिए उपलब्ध हैं। 1-888-808-9008 बुलाओ। 21731756: प्रॉम्प्ट पर, 8 अंकों का पिन नंबर दर्ज करें।

ATTENTION: If you speak Persian (Farsi), assistance services, free of charge, are available to you. Call 1-888-808-9008. At the prompt, enter the 8 digit PIN number: 21731756.

توجھ: اگر بھ زبان فارسی گفتگو می کنید، تسھیلات زبانی بصورت رایگان برای شما .بگیرید تماس-1-888-808-8009

ATTENTION: If you speak German, assistance services, free of charge, are available to you. Call 1-888-808-9008. At the prompt, enter the 8 digit PIN number: 21731756.

ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: 1-888-808-9008. PIN # 21731756

ATTENTION: If you speak Gujarati, assistance services, free of charge, are available to you. Call 1-888-808-9008. At the prompt, enter the 8 digit PIN number: 21731756.

તમે ગુજરાતી, સહાય સેવાઓ વિના મૂલ્યે, વાત, તો તમે કરવા માટે ઉપલબ્ધ છે. 1-888-808-9008 પર કૉલ કરો. 21731756: પ્રોમ્પ્ટ પર, 8 અંકોનો પિન નંબર દાખલ કરો.

ATTENTION: If you speak Russian, assistance services, free of charge, are available to you. Call 1-888-808-9008. At the prompt, enter the 8 digit PIN number: 21731756.

ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 1-888-808-9008. PIN # 21731756

ATTENTION: If you speak Japanese, assistance services, free of charge, are available to you. Call 1-888-808-9008. At the prompt, enter the 8 digit PIN number: 21731756.

注意事項：日本語を話される場合、無料の言語支援をご利用いただけます。1-888-808-9008. PIN # 21731756

ATTENTION: If you speak Laotian, assistance services, free of charge, are available to you. Call 1-888-808-9008. At the prompt, enter the 8 digit PIN number: 21731756.

ຖ້າຫາກວ່າທ່ານເວົ້າພາສາລາວ, ການບໍລິການການຊ່ວຍເຫຼືອ, ການຟຣີ, ແມ່ນມີໃຫ້ເພື່ອທ່ານ. ໂທຫາ 1-888-808-9008. ທີ່ວ່ອງໄວ, ໃສ່ຫມາຍເລກ PIN 8 ຫລັກ: 21731756.